Privacy Policy
Introduction
Protecting your personal data is very important to us. We process your data exclusively in accordance with legal regulations (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.
Responsible Entity (GDPR) & Contact Information
The entity responsible for data processing on this website is:
creatus CLOUD
Handwerkerzone 14
I-39052 Kaltern (BZ)
Phone: +39 0471 968600
Email: info@creatus.cloud
Storage Duration
Unless a more specific storage period is mentioned in this privacy policy, your personal data will remain with us until the purpose of data processing no longer applies. If you request deletion or revoke your consent for data processing, we will delete your data unless we have other legally permissible reasons for storing it (e.g., tax or commercial retention periods). In such cases, the data will be deleted after these reasons cease to apply.
Data Usage
We primarily process your data to handle your inquiries.
Some data is collected to ensure the error-free operation of the website. Other data may be used to analyze user behavior.
SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content (such as inquiries or orders you send to us), this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock icon in your browser bar.
When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Your Rights
You have the right to access, rectify, delete, restrict processing, data portability, revoke consent, and object to processing. If you believe that the processing of your data violates data protection laws or that your rights have been otherwise infringed, you can file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
Data Collection on This Website
Contact via Form & Email
If you contact us via form or email, your provided data will be stored for six months to process the request and for follow-up questions. We will not share this data without your consent.
Cookies
Our website does not use cookies.
Web Analytics (Matomo)
We use Matomo to analyze website traffic. The last two bytes of your IP address are anonymized before storage. We do not use cookies for this analysis.
The collected data is stored exclusively on our designated server and is not shared with third parties.
Matomo collects the following data:
- IP address
- Date and time of visit
- Title and URL of visited pages
- Referrer URL
- Screen resolution
- Time zone
- Downloaded files
- Clicked outbound links
- Country of the visitor
- Language of the browser
- User agent
Hosting Provider
This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include IP addresses, contact inquiries, metadata, communication data, names, website accesses, and other data generated through a website.
External hosting is carried out for contract fulfillment with potential and existing customers and in the interest of secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, processing is based solely on Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.
Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
We rely on the following hosting provider:
hoferdigital gmbh
Kirchen, Oberau 510 – 6311 Wildschönau – Austria
Phone: +43 5339 20144
Email: info@hoferdigital.at
Embedded Content from Other Websites
This website uses third-party services to provide full functionality. Specifically, Facebook content is embedded on our website. However, this content is only displayed after prior consent. This consent can be revoked at any time under “Cookie Settings” at the bottom of the website.